A sales rep in a small company has to make many changes in the way they go about dealing with customers.

Working for a small business requires much planning and structure. The better the plans, the better the sales will be for the day.

The first item is to make sure the planning of all calls cold or repeat colds should be well planned and executed.

People must feel very special. You need to be there for them. All possible issues need repair immediately. Helping with private or personal matters. You must be their best friend and help wherever possible.

This is the human condition. Help and listen to the customer to make sure you can give the best help possible to make your customer’s life better. Try and make them laugh or feel happy. They will remember how you make them feel.